Process Consultancy

Efficient ITIL solutions with reduced cost and managed risk

Business Process Management and Modelling is the emerging technology, today. In order to cater the diverse IT requirements, Data One Tech utilises latest technologies to re-engineer, develop and automate the business processes. Our methodologies include:

Verifying the commercial viability of the client's existing technology
Implementing new technologies within the organisation
Comparing client’s technology with the best available benchmark
Suggesting, developing and implementing the feasible solutions
Integrating and automating the business processes

Data One Tech is very proficient in providing with the strategic IT consulting services globally. Our professionals have skill set to enable the delivery of state-of-the-art IT solutions to cater the organisational needs. Our Information Technology Infrastructure Library (ITIL) Services include; ITIL process Consultancy and IT Service Management Automation. Designing and deployment of following services are done in HP Service Manager:

Service Catalogue Management
Service Desk Management
Incident Management
Change Management
Service Request Management
Configuration Management
Knowledge Management
Service Level Management
Problem Management