field mobility
Field Mobility refers to applications such as field service, repair or inspection that occurs remotely.
KEY HIGHLIGHTS
A field mobility system consists of a combination of several components:
Field Management Software - Your software application will determine how your workforce conducts business and their effectiveness. No matter your specific requirements, there is an application that already supports your needs or can be customised to do so.
Mobile Computer/Tablet PC - The mobile device is the main tool and information source your employees will have in the field. Making sure you have a device that has the connectivity your application requires and is rugged enough to handle everyday use is essential to a successful mobility solution.
Portable Printer - For many applications, each transaction will need to end with a receipt. In their vehicle or on their hip, worker will need a means to provide customers a record of the services provided.
Device Management Software - When you have a fleet of workers in the field all using mobile devices, a tool to handle general management and updates of the devices is crucial. Prevent loss of time due to hardware issues that could have been resolved remotely on-site.
Field Management Software - Your software application will determine how your workforce conducts business and their effectiveness. No matter your specific requirements, there is an application that already supports your needs or can be customised to do so.
Mobile Computer/Tablet PC - The mobile device is the main tool and information source your employees will have in the field. Making sure you have a device that has the connectivity your application requires and is rugged enough to handle everyday use is essential to a successful mobility solution.
Portable Printer - For many applications, each transaction will need to end with a receipt. In their vehicle or on their hip, worker will need a means to provide customers a record of the services provided.
Device Management Software - When you have a fleet of workers in the field all using mobile devices, a tool to handle general management and updates of the devices is crucial. Prevent loss of time due to hardware issues that could have been resolved remotely on-site.
BENEFITS
What is a Field Mobility System?
Field workers are one of the most important direct interactions your business has to your customers. How well and effectively they perform is crucial to a positive customer experience. Empowering your workforce with the tools they need to succeed in the field has become a best practice for businesses of all sizes. Access to technical resources, customer data, stock availability and route scheduling can be the difference between a satisfied customer and a lost opportunity.
With integrated management software and handheld computers, you can fully mobilise your workforce to be more informed and productive. Eliminate the gap between the network of resources your business has in the office and your workers out in the field. An integrated field mobility solution can completely do away with paperwork, improve service levels and increase revenues. Accomplish more everyday with fewer burdens to your resources.
What are the Key Benefits of a Field Mobility System?
A field mobility solution can help improve any application with the benefits of:
Field workers are one of the most important direct interactions your business has to your customers. How well and effectively they perform is crucial to a positive customer experience. Empowering your workforce with the tools they need to succeed in the field has become a best practice for businesses of all sizes. Access to technical resources, customer data, stock availability and route scheduling can be the difference between a satisfied customer and a lost opportunity.
With integrated management software and handheld computers, you can fully mobilise your workforce to be more informed and productive. Eliminate the gap between the network of resources your business has in the office and your workers out in the field. An integrated field mobility solution can completely do away with paperwork, improve service levels and increase revenues. Accomplish more everyday with fewer burdens to your resources.
What are the Key Benefits of a Field Mobility System?
A field mobility solution can help improve any application with the benefits of:
- Accuracy - Eliminate errors in the field with real-time access to customer data, service logs and manuals.
- Efficiency - Allow workers to do their jobs on-the-go and provide a better customer experience.
- Productivity - Reduce man hours through automated data capture to visit more customers per day.
- Optimisation - Improve workforce management with visibility into performance metrics.
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